Unit 2 Learning Outcomes

Upon successful completion of this unit, you will be able to:

  • Characterize communication types according to their suitability for particular communication needs.
  • Compose and format emails and memos.
  • Apply best practices for both emails and memos.
  • Recognize some ethical dilemmas posted by electronic communication.

Last modified: Thursday, August 6, 2015, 9:56 AM