Unit 4 Learning Outcomes

Upon successful completion of this unit, you will be able to:

  • identify the characteristics of organizations;
  • identify competencies in interpersonal communication that occurs in organizations;
  • describe the interpersonal relationships between coworkers and their supervisors;
  • explain the differences between informal and formal messages;
  • define the concept of information overload; and
  • list ethical concerns regarding organizational communication.

Last modified: Monday, April 11, 2016, 12:27 PM