COMM001: Principles Of Human Communication

Upon successful completion of this unit, you will be able to:

• identify competencies in interpersonal communication;
  
• demonstrate the ability to use language accurately, expressively, and appropriately in communication settings;
  
• identify relationship development, both personally and professionally;
  
• list the components of conflict and identify strategies for conflict management;
  
• explain the role of critical and active listening in various communication climates; and
  
• list barriers to effective listening and strategies to improve critical listening.