Unit 3: Diversity in the Workplace
The workplace is made up of unique individuals who embody various cultures, attitudes, and philosophies. You may have heard the phrase, "two heads are better than one," and diversity can indeed add value to a company due to the benefits gained from additional perspectives and talents. In recent years, diversity in the workplace has grown to be an important and valued issue within corporate culture. However, diversity is not without its challenges, because the relationship between individual values and workplace culture can be complex. Miscommunication and insensitivity may occur when employees are unaware of colleagues' or clients' customs. Mastering professional etiquette includes gaining an understanding of the various cultural norms in your own work environment. In the third and final unit of this course, you will discover the impact of diversity in the workplace and study the importance of practicing cultural awareness. You also will identify resources for learning about different cultural practices and taboos in order to avoid any insensitivity.
Completing this unit should take you approximately 1 hour.
3.1: Diversity and Cultural Awareness in the Workplace
Read sections 1-3 of this chapter to learn more about cultural awareness and diversity in the workplace.
3.2: The Impact of Diversity in the Workplace
3.2.1: Awareness of International and Other Customs
Read section 5 of this chapter to learn more about international communication.
3.2.2: Resources for Learning about Cultural Taboos and Practices
Click on the link above to access Executive Planet's guides to business culture in various countries. When you click on a particular country, you will have access to helpful information about the selected country, including the language, government, safety issues, proper dress, entertaining, etc. Select three countries to investigate. You may want to bookmark this website for a starting point in approaching any future international business trips.
Unit 3 Assessment
Please take this assessment to check your understanding of the materials presented in this unit.
Notes:
- There is no minimum required score to pass this assessment, and your score on this assessment will not factor into your overall course grade.
- This assessment is designed to prepare you for the Final Exam that will determine your course grade. Upon submission of your assessment you will be provided with the correct answers and/or other feedback meant to help in your understanding of the topics being assessed.
- You may attempt this assessment as many times as needed, whenever you would like.