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COMM001: Principles Of Human Communication

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  • 4.3: Interpersonal and Intrapersonal Communication in the Workplace

    • Business Communication for Success, v1.0: "Chapter 16: Intrapersonal and Interpersonal Business Communication”

      This chapter provides an in-depth discussion of organizational relationships and communication in its practical applications.  Complete the Exercises at the end of each section as well as explore some of the additional resources in Section 16.7.  Note that this chapter reinforces concepts addressed in previous units of this course.

    • PhysicianHealthBC: "Reaching out to distressed colleague who refuses help - empathic" and PhysicianHealthBC: "Reaching out to distressed colleague who refuses help - realistic" Page

      This collection of video dramatizations from PhysicianHealthBC show examples of coworkers in a hospital setting exhibiting interpersonal communication tactics. These videos provide examples of how we might use communication in the workplace to be more empathetic and manage conflicts to improve relationships in the workplace. For each scenario there is an empathetic interaction and a realistic interaction.

    • PhysicianHealthBC: "Dealing with differing beliefs and values - empathetic" and PhysicianHealthBC: "Dealing with differing beliefs and values - realistic" Page

      This collection of video dramatizations from PhysicianHealthBC show examples of coworkers in a hospital setting exhibiting interpersonal communication tactics. These videos provide examples of how we might use communication in the workplace to be more empathetic and manage conflicts to improve relationships in the workplace. For each scenario there is an empathetic interaction and a realistic interaction.

    • PhysicianHealthBC: "Resident is yelled at by a consultant - empathetic" and PhysicianHealthBC: "Resident is yelled at by a consultant - realistic" Page

      This collection of video dramatizations from PhysicianHealthBC show examples of coworkers in a hospital setting exhibiting interpersonal communication tactics. These videos provide examples of how we might use communication in the workplace to be more empathetic and manage conflicts to improve relationships in the workplace. For each scenario there is an empathetic interaction and a realistic interaction.

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