2.4: Interpersonal Communication Applications in Context
Watch this video from Police Magazine. In this video interpersonal communication skills and conflict management skills are addressed in the context of the daily interactions of a police officer. This presentation reinforces concepts and shows direct applications of the concepts covered in Unit 2.
Non-verbal communication is a critical element of interpersonal communication. Because our gesture and other non-verbal communication behaviors are often subconscious responses, non-verbal communication reinforces or may conflict with consciously constructed verbal messages. With your greater understanding of the goals of interpersonal communication, review these two companion lectures with Professor Carl Isaacson and watch for the examples of nonverbal communication in action.