2.2: Listening in Human Communication
Read this chapter, beginning with the chapter introduction. This chapter discusses the importance of listening in human communication transactions. Attempt the exercises at the end of each reading as well as the chapter exercises in section 4.6.
Watch this short video by Dan Lok, in which he provides tips for improving your listening skills. Among these tips are genuine interest in the person speaking to you, comfortable eye contact, and taking notes, and asking questions.