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ENGL210: Technical Writing

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  • Unit 3: External Communication: Formal Letters /
  • 3.1: Overview of Formal Letter Writing
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  • 3.1: Overview of Formal Letter Writing

    • The Writing Center, University of North Carolina at Chapel Hill: "Business Letters" Page

      Read this article.

    •  Writing Activity: Business Letters Assignment
      In a few paragraphs (100-200 words), discuss your experience with formal letters. What are some examples of letters you have encountered that are effective? What about ineffective examples? What role does anticipating reader’s reactions and questions play in being concise and to the point? How does anticipating questions save time overall?

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