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ENGL210: Technical Writing

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  • 2.1: Memos
Back to 'Unit 2: Internal Communication: Writing Memos and Emails'
  • 2.1: Memos

      • 2.1.1: Purpose

        • Business Communication for Success: "Memorandums and Letters"
          Read this section on memos. The author notes that memos are "one effective way to address informal, unofficial speculation is to spell out clearly for all employees what is going on with a particular issue."
        • Saylor Academy: "Memorandums and Business Letters" Page
          Watch this video, which highlights that memos can "inform, persuade, or even call to action."
        •  Writing Activity: Memos Assignment

          In a page (150-300 words), describe a recent memo you received or one you have written.  What purpose drove this communication?  Did it make use of the Five Tips for Effective Business Memos?  Why or why not?

      • 2.1.2: Format & Delivery

        • Saylor Academy: "Creating a Block-Style Business Memo" Page

          Watch this video.

        •  Writing Activity: Memos II Assignment

          Using what you learned in the previous video, write a one-page (150-300 words) memo of your own regarding change in location for a weekly meeting. You will have an opportunity to assess your writing and revise it in the next step.

        •  Memorandum Assessment Quiz

          This assessment involves using a table to describe the parts of a memo and how they function. Place each statement alongside the appropriate number that corresponds with each segment of the memo.

      • 2.1.3: Subject Lines

        • How to Write a Memo: "Memo Tutorial and Sample Memos" Page

          Read this article, and review the linked sample memos for an example of well-constructed memos.

        •  Writing Activity: Subject Lines Assignment

          In a brief paragraph (25-50 words), discuss the role of a subject line in a memo. Discuss examples of memos you have received or written in addition to the samples provided by the website. What makes for an effective subject line?

      • 2.1.4: Paragraphs, White Space, and Bullets

        • UpWrite Press: "The Key Forms of Business Writing - Basic Memo" Page

          Watch this video, which discusses how documents can be reader-friendly.

        •  Writing Activity: Being Reader-Friendly Assignment

          In a brief paragraph (25-50 words), summarize what makes a memo reader-friendly.

        •  Writing Activity: Analyzing a Memo Assignment

          In a paragraph (50-75 words), analyze a few memos you have received or this sample memo. How did they use paragraphing, whitespace, and bullets to make the document reader friendly? What could be improved in the memos you reviewed?

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