CUST104: Business Communications

3.3: Types of Listening

• An Introduction to Group Communication: "7.2: Types of Listening"

  Read this section and do the exercises at the end of the reading. Consider how the answers to the questions provide you with a deeper understanding of your own listening style.

• NOBL: "Why Listening Is So Important to Leaders -- and How You Can Improve" Page

  Read this article about the listening skills that are important in leadership positions. Consider how you can improve your own skills.

• Wisc-Online: "Listening Practice" Page

  View this listening presentation, paying careful attention to the skills discussed. Take the quiz at the end of the presentation.