Bureaucratic and Quality Control Tools and Techniques

The quality control cycle improves processes through a continuous cycle of planning, doing, checking, and acting.

Quality control is used to evaluate and address the quality of the goods a business provides.

Total quality management (TQM) is the continuous management of quality in all aspects of an organization.

RATER is a service quality framework that highlights five important business areas customers use to analyze strength or weaknesses.

Six sigma, JIT, Pareto analysis, and the Five Whys technique are all approaches that can be used to improve overall quality.